Frequently Asked Questions
Delivery
+ What makes Towbin skip hire "driveway friendly"?
- TowBin skips will not mark, gouge, or crack your driveway.
- We do not bring heavy trucks onto your driveway.
- Our delivery system provides a controlled and gentle placement/retrieval of the skip without any scraping or bashing.
- We do not lower heavy stabiliser legs, or drag steel ground rollers over your driveway surface during unloading or loading of our skips.
+ What is the Towbin delivery system?
We have two driveway-friendly delivery systems, depending on the skip size you book.
- Our 3m³ skips are integrated trailer units that you can push or tow around within your property if you wish. Please ensure you move the skip back to the same location we delivered it to, prior to the collection date.
- Our 6m³ & 9m³ skips are standard skip bins that we place on the ground. They are positioned using a specialised self-propelled delivery trailer that ensures a gentle, "driveway-friendly" placement of large skips without the use of heavy trucks. We typically park on the street, drive the hydraulic trailer in to place the skip in your desired location, and then drive the trailer back out to the street and reconnect it to the truck. This is a quick and low-impact process, and it allows for precise skip placement.
+ Can you deliver to back sections and down shared driveways?
Absolutely. During delivery and collection we just need 5.5m of clear space in front of where you want your skip placed.
Driveways with 2m overhead clearance and at least 2.6m wide (3m wide if curved) are accessible for all our skip sizes.
Driveways with 2m overhead clearance and at least 2.6m wide (3m wide if curved) are accessible for all our skip sizes.
+ Can you drop a skip inside my garage or carport?
Yes. We can place our 3m³, 6m³, and 9m³ skips inside a garage provided your door opening is at least 1.96m high and 2.6m wide.
+ Can you deliver to hill sites and difficult properties?
We deliver to some very difficult properties.
Flat or gently sloping driveways at least 2.6m wide and with 2m overhead clearance are accessible for all our skip sizes.
Moderately sloped driveways are accessible if the access is a hard surface with good traction and the final placement area for the skip is more or less level.
Unformed accesses, grass parking areas, or steep driveways are generally still safe for delivery of our 3m³ skips, but are often unsuitable for larger skips unless there is a flat skip placement area with turning room adjacent.
If you would like to confirm that we can service your difficult site, please email or text us your address and relevant access details prior to booking. (022) 500 4900.
Flat or gently sloping driveways at least 2.6m wide and with 2m overhead clearance are accessible for all our skip sizes.
Moderately sloped driveways are accessible if the access is a hard surface with good traction and the final placement area for the skip is more or less level.
Unformed accesses, grass parking areas, or steep driveways are generally still safe for delivery of our 3m³ skips, but are often unsuitable for larger skips unless there is a flat skip placement area with turning room adjacent.
If you would like to confirm that we can service your difficult site, please email or text us your address and relevant access details prior to booking. (022) 500 4900.
+ Do I need to be home?
No, just tell us in your booking notes where you’d like the skip dropped and make sure any access gates are left unlocked. If you wish you can also reply to the confirmation email you'll receive after booking, and attach further instructions or even a photo or diagram.
+ Can you deliver a skip today?
Yes, if our website shows availability.
+ What are your area delivery limits?
We are based in Stoke, and deliver out to Hira, Mapua, Wakefield, and everywhere in between. If you are outside our delivery area, our online booking system will let you know when you enter your address.
Size
+ How much waste can your skips hold?
We have skips with waste capacities of 3 cubic meters, 6 cubic meters and 9 cubic meters.
- a 3m³ skip has the same capacity as 12 to 13 full-sized (240 litre) “wheelie bins”, or about 3 standard trailers.
- A 6m³ skip is around 25 wheelie bins or 6 trailers.
- A 9m³ skip is around 38 wheelie bins or 9 trailers.
- As a rule of thumb, a 2 bedroom house clean-out will probably fit in one of our 3m³ skips provided you aren’t disposing of furniture items.
- For larger homes or for furniture disposal, the 6m³ is a better option, and if it turns out you have more waste than expected, you can instantly upgrade to 9m³ online and stand up the drop-sides to provide another 3m³ of capacity.
- Estate cleanouts and renovation projects will generally require a 9m³ skip, often more than one.
+ What size items will fit in a skip?
The lid opening of our 3m³ skips is 1.8m by 1m; items up to 0.8m long can go in these skips.
The open tops of our 6m³ and 9m³ skips are approximately 3.2m by 2.2m. Please place long items into the skip lengthways so they tip out easily.
The open tops of our 6m³ and 9m³ skips are approximately 3.2m by 2.2m. Please place long items into the skip lengthways so they tip out easily.
Hiring
+ What is included in your rates?
Our rates include:
- delivery,
- skip hire,
- collection,
- and the disposal of your waste in the skip. (included disposal is subject to weight limit and prohibited waste exclusions)
+ Are you registered as a WINZ supplier?
Yes we are. Visit our quotes page and fill out the form to have a WINZ quote instantly sent to your email.
+ How can I pay for my hire?
We accept payment by Visa/Mastercard, POLi, Online Eftpos, and bank transfer.
Filling
+ What are the volume limits?
- 3m³ skips : Lids must close completely so the locking bar can engage for road transport.
- 6m³ skips : All waste must be below the rim.
- 9m³ skips : All waste must be below the rim.
+ What are the weight limits?
- 3m³ skips – 500kg
- 6m³ skips – 1000kg
- 9m³ skips – 1500kg
+ I don't know how much my rubbish weighs!!??
That’s ok, most people don’t.
Our weight limits are standard across the industry, and are set at a point that comfortably accommodates residential waste disposal. (see other FAQ regarding building/demolition waste)
Of 100 domestic cleanout loads, we would expect only 3 or 4 loads to exceed the limit, and there would usually be an obvious reason for the overage.
Some tips to ensure you stay within the weight limit –
Our weight limits are standard across the industry, and are set at a point that comfortably accommodates residential waste disposal. (see other FAQ regarding building/demolition waste)
Of 100 domestic cleanout loads, we would expect only 3 or 4 loads to exceed the limit, and there would usually be an obvious reason for the overage.
Some tips to ensure you stay within the weight limit –
- Keep any furniture, bedding, and carpet dry. Putting a tarpaulin over the skip before rain can prevent waterlogging. We’ll remove, fold up, and leave your tarpaulin for you before we take your skip away.
- Put any large steel items such as bed frames on last. This lets us separate the steel out before weighing-in for waste disposal.
- Make sure your helpers know not to put prohibited materials such as concrete, brick and soil in the skip.
+ What about building/demolition waste?
Building and demolition waste can be placed in a general waste skip. However, demolition waste will usually be significantly heavier than domestic rubbish. Demolition waste including plasterboard, timber sheeting, fibre cement cladding, or tiles will generally be double to triple the weight of domestic rubbish for the same volume.
When disposing of demolition waste, we suggest you book a 9m³/1500kg skip but only fill to the 6m³ level. For typical demolition loads with a mix of heavy and light construction materials this will usually avoid or minimise excess weight charges.
Please remember that hardfill (concrete, bricks etc) and cleanfill (soil, sand, clay, rock) cannot be mixed with other waste. For separate hardfill or cleanfill disposal please contact us.
When disposing of demolition waste, we suggest you book a 9m³/1500kg skip but only fill to the 6m³ level. For typical demolition loads with a mix of heavy and light construction materials this will usually avoid or minimise excess weight charges.
Please remember that hardfill (concrete, bricks etc) and cleanfill (soil, sand, clay, rock) cannot be mixed with other waste. For separate hardfill or cleanfill disposal please contact us.
+ What cannot go in a general waste skip?
The following items cannot go into general waste skips:
Also hazardous waste including but not limited to:
- Concrete
- Soil
- Rock
- Brick
- Fridges/freezers/air conditioning units
- Car tyres
Also hazardous waste including but not limited to:
- Asbestos
- Plant and pest sprays
- Oil
- LPG bottles
- Chemicals
- Wet paints and wood stains
- Batteries (also see other FAQ)
+ What cannot go in a green waste skip?
The following items cannot go into green waste skips –
Exceptions - We can accept flax and fibrous with green waste subject to these conditions:
- Long flax and fibrous plant material (but see exceptions below)
- Branches over 200mm diameter
- Non-organic material
- Treated wood
- Fencing, decking, trellis, etc
- Weedmat
- Plant markers
- Stumps
- Soil
- Rock
Exceptions - We can accept flax and fibrous with green waste subject to these conditions:
- We can take 1 closed/tied sack of fibrous material, which we will remove from your green waste load and take to landfill with another load; or
- If you cut all of your fibrous material down to pieces less than 200mm long it can go in with the rest of your greenwaste.
+ Can I put appliances in the skip?
Yes, provided the appliance does not contain (or has contained) refrigerant, such as is found in fridges and heatpumps.
Microwaves and other benchtop appliances can go in our 3m³ skips, however if your waste will include large appliances such as dishwashers and washing machines please select a 6m³ or 9m³ skip.
Microwaves and other benchtop appliances can go in our 3m³ skips, however if your waste will include large appliances such as dishwashers and washing machines please select a 6m³ or 9m³ skip.
+ Can you take car batteries?
Collection
+ I finished quicker than expected, can you collect my skip early?
We can bump your collection up to the next available slot in our pickup schedule, but please note that collections already booked for that day will take precedence.
Just send a text message to (022) 500 4900 and we’ll collect as soon as we’re able.
Just send a text message to (022) 500 4900 and we’ll collect as soon as we’re able.
+ My place is hard to find / My parking area is obscured, etc...
No problem, just leave us a detailed note in the ‘delivery instructions’ section during your booking.
Our Equipment
+ What is the weight of your delivery systems?
Our skip weights vary depending on the size and delivery method:
Our delivery systems place vastly less load on your driveway than typical a heavy truck skip delivery does, but if you’re still unsure about your surface, feel free to contact us — we’re happy to advise.
-
3m³ skips (trailer-integrated units):
Empty weight is 480kg.
Total load on your surface is 480kg + the weight of your waste.
-
6m³ and 9m³ skips:
The skip itself weighs 450kg.
During delivery and collection, our hydraulic delivery system adds additional weight, bringing the total to 1750kg + your waste.
Once placed, the load reduces to 450kg + your waste.
Our delivery systems place vastly less load on your driveway than typical a heavy truck skip delivery does, but if you’re still unsure about your surface, feel free to contact us — we’re happy to advise.
+ Where can I buy skips and/or delivery equipment like yours?
We use exclusive, in-house engineered equipment and delivery systems that are protected intellectual property. If you have queries regarding our proprietary designs, please contact us through our website form or via email.
