FAQ
Size
TowBins are 2.52m at their widest point and 3.08m long. Their overall height is 1.91m.
The bottom lip of the bin opening is 1.36m off the ground.
TowBins weigh just 380kg when empty.
TowBins have a waste capacity of 3m³, or 3000 litres.
For comparison; a single TowBin has the same capacity as 12 to 13 full-sized (240 litre) “wheelie bins”.
For weight limits and how to estimate the weight of your rubbish, see “Filling” section below.
The bin opening or ‘mouth’ of a TowBin is 1.79m by 1m.
Please break up items that are over 1.2m long, as long items can cause blockages when we tip out the waste.
TowBins will fit through a double garage door, but generally not a single.
Rolling a TowBin into your garage for a cleanup is a great way to make use of a rainy weekend, but you need to open the lids first as most garage ceilings aren’t high enough to flip open TowBin lids.
Hiring
Sure, you can book your TowBin up to 3 months out (subject to availability).
Delivery
Yes, provided you book before 3pm.
We deliver to some very difficult properties. We are not limited to flat, level sites with firm access, nor do we require large overhead clearances.
If you would like to confirm that we can service your difficult site, please contact us with your address and access details prior to booking.
You don’t need to be home, just let us know in your booking notes where you’d like the TowBin dropped and make sure any access gates are left unlocked.
Click & Collect
If you’ll be towing a TowBin yourself, the main ones are –
- Your car must have a current WOF to tow a TowBin
- The hirer (or driver) must have a current restricted or full licence to tow a TowBin. Sorry, learner drivers are not covered by our insurer.
For full terms please visit our Terms page
In Nelson, ‘Click & Collect’ is from 24 Titoki Street in Stoke, between 7am and 9pm, 7 days a week.
TowBin Click & Collect is contactless; after you’ve completed your online booking you’ll receive a confirmation email with the gate access code, just take the TowBin at the front of the queue.
The collection point is in a residential area, so please be mindful of noise when collecting early or late!
Yes, once you’ve completed your Click and Collect booking you can collect immediately.
TowBins have dual-fit couplings that connect to both sizes of NZ towball (1-7/8″ and 50mm).
TowBins are fitted with flat 7 pin trailer lighting plugs (the most common type in New Zealand).
If your vehicle has a round plug, please consider purchasing a converter such as this one from SuperCheap Auto Narva trailer adaptor-7pin round to 7pin flat
12kg when empty, and 34kg when the TowBin is loaded to maximum weight.
Down an unformed driveway? Yes.
Quietly across a paddock to the rubbish pile? Yes, mild off-road use on the hirer’s property is covered.
Thrashing along 4WD-only tracks or terrain? No.
Driving through rivers, lakes, ocean, estuaries etc? No.
Filling
TowBins can carry up to 600kg of waste.
That’s ok, most people don’t.
A full TowBin load (3000 litres) of general household waste usually weighs about 400kg, so to exceed the 600kg limit would require a very unusual mix of domestic waste.
Green waste load weights do vary significantly by how dense and how damp the material is. Generally speaking though, if any grass clippings are as dry as possible and don’t comprise more than half the total load, you will be under the limit.
Most loads of business waste will also be less than the 600kg limit, but if you have concerns please feel free to check with us before hiring.
Just look underneath your TowBin and check the gap between the top of the axle and the centre ‘rib’ of the green bin.
Centre rib 5 mm from touching axle = 450kg
Centre rib sitting firmly on axle = 600kg
Some waste types are restricted by regional councils and landfill rules.
The following items cannot go into TowBins –
- Concrete
- Soil
- Rock
- Brick
- Car tyres
Also hazardous waste including but not limited to:
- Plant and pest sprays
- Waste oil
- LPG bottles
- Chemicals
- Wet paints and wood stains
- Vehicle batteries (see other FAQ)
General building waste is fine, just no hardfill etc.
Please be sure to break up long items and sheet material into pieces shorter than 1.2m so they don’t block the skip when we tip it out.
No. For useful information on how to identify and dispose of asbestos, see here – asbestos.pdf
Collection
Up to 7 days.
We can bump your collection up to the next available slot in our pickup schedule, but please note that collections already booked for that day will take precedence.
Just send a text message to (022) 500 4900 with the TowBin’s number plate, your surname, and the word ‘Done’. eg : 89M23 Brown Done
No problem, just leave us a detailed note in the ‘delivery/collection instructions’ section during your booking.
No, our collection vehicles are all utes weighing under 3 tonne.
